The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number if you have your original serial number you need to contact support to obtain the NEW download and special serial number that works without the activation server, which has been retired As far as I know, CS3 is no longer available.
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